Contact Us

Welcome to Lodgecastironspan. If you have any questions about our cast iron cookware, orders, shipping, returns or product care, our customer support team is ready to assist you.

Our Contact Information

Brand: Lodgecastironspan Address: 2743 Thompson Creek Rd, Pomona, CA 91767, United States Phone: +1 909-255-3764 Email: [email protected]

Customer Service Hours (Pacific Time, PT)

Monday – Friday: 9:00 AM – 5:00 PM Saturday & Sunday: Closed, no support service. We also observe major US public holidays, and support will be suspended during holidays.

Response Time

  • Email inquiries: We will reply within 24 business hours.
  • Phone calls: Available only during the customer service working hours listed above.
  • For urgent issues related to damaged shipments, wrong items or lost packages, please state your order number clearly in the email for faster processing.

Contact Form

You may also submit your inquiry via the contact form on this page. Please provide your full name, email address, order number and detailed description of your problem.